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Oracle NetSuite CRM

Strengthen Customer Relationships with the Most Complete Cloud CRM – NetSuite

Unify sales, marketing, and service in a single, connected suite.

NetSuite CRM is a flexible, cloud-based solution that empowers growing businesses to manage the entire customer lifecycle—from lead to opportunity, sales order, fulfilment, renewal, upsell, and support—all on one platform. Built with industry best practices and AI-driven insights, it seamlessly integrates with NetSuite ERP and PSA to give you a 360-degree view of every customer interaction. 

With real-time data, automation, and customizable workflows, NetSuite CRM helps your teams close deals faster, improve customer satisfaction, and increase lifetime value. By aligning sales, marketing, and service on a unified cloud platform, your business can strengthen relationships, reduce churn, and scale customer success with confidence.

 

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Overview

NetSuite CRM manages the full customer lifecycle—from lead generation and opportunity tracking upselling and renewals. It gives complete visibility across every interaction, helping teams collaborate and close deals quickly. With role-based dashboards, automated workflows, and real-time insights, NetSuite empowers businesses to deliver consistent, high-impact customer experiences.

 

 
Icon Key Benefits of NetSuite CRM

    • 360° Customer View: Access complete customer history for smarter decisions. 
    • Improved Sales Performance: Track opportunities and pipelines with clarity. 
    • Faster Response Times: Resolve customer queries promptly to boost satisfaction. 
    • Enhanced Collaboration: Share insights across sales, marketing, and service teams. 
    • Revenue Visibility: Monitor orders, invoices, and revenue across the customer lifecycle. 
    • Predictable Forecasting: Plan sales and resources with accurate data. 
    • Actionable Analytics: Make informed decisions with dashboards and reports. 

     

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Icon Features of NetSuite CRM

    • Sales Force Automation: Manage leads, prospects, and opportunities efficiently. 
    • Marketing Automation: Run campaigns, segment audiences, and track results. 
    • Customer Support Management: Track cases, service requests, and resolutions. 
    • Partner Relationship Management: Collaborate with distributors and resellers effortlessly. 
    • Activity Management: Schedule tasks, meetings, and follow-ups with reminders. 
    • Advanced Reporting: Generate dashboards, performance metrics, and business insights. 
    • Mobile Access: Stay connected to customers anytime, anywhere. 

     

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Why Choose NetSuite CRM?

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Single source of truth
Eliminate disconnected data and improve alignment across teams.
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Built-in automation
Reduce routine follow-ups, manual entries, and repeated admin work.
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Better collaboration
Keep departments informed, consistent, and responsive across functions.
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Faster ROI
Deploy quickly with configurations designed for growing organizations.
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Native integration
Sync effortlessly with NetSuite ERP, Suite Commerce, and other business software.
NetSuite Highlights

What is NetSuite Customer Relationship Management (CRM)?

NetSuite CRM is a comprehensive platform that manages the entire customer lifecycle, from lead generation to post-sales support, within one cohesive system. It replaces disconnected tools, giving sales, marketing, and service teams full visibility into every customer interaction. By centralizing data, it empowers teams to make informed decisions, improve engagement, and accelerate revenue growth across the business.

Key Capabilities
Lead and opportunity management
Track leads, forecast deals, and monitor pipeline health. 
Customer lifecycle tracking
Manage prospects, sales, fulfilment, support, and renewals seamlessly. 
Activity management
Log calls, meetings, emails, and notes to maintain context. 
Analytics and dashboards
Measure team performance, track KPIs, and improve strategy. 

Challenges Customer Relationship Management Solves

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Multiple Data Sources
A central source for customer, product, and pricing data boosts efficiency and collaboration.
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Poor Sales Visibility
Gain full insight into lead and customer activity to better inform sales and marketing teams.
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Misaligned Marketing
Attribute qualified leads and sales to specific campaigns to align marketing with the sales funnel.
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Complex Sales Commissions
Automatically manage quotas and process commissions or bonuses at period-end.

Why Choose SoftCore Solutions?

Certified NetSuite Partner

Expertise in implementation, support, and training.

Local Expertise

Deep understanding of Indian industries and compliance needs.

End-to-End Services

From ERP implementation to managed services, everything under one roof.

Customization & Integration

Tailored NetSuite integration for unique business workflows.

Proven Track Record

Trusted by Indian businesses across sectors.

Dedicated Support

NetSuite consultants are available for guidance at every stage.

Cost Transparency

Guidance on Oracle NetSuite pricing for better ROI.

Future-Ready Roadmap

Helping businesses adopt ERP systems that sustain long-term growth.

Our NetSuite Implementation Approach

Implementation & Configuration
We implement NetSuite seamlessly across businesses, ensuring fast deployment with expertise and experience in cloud ERP systems.
Assessment & Architecture
We design tailored NetSuite solutions that integrate smoothly into your system, creating measurable business value.
Integration
We map data flows and integrate NetSuite with on-site or cloud systems for seamless connectivity.
Optimization
We perform health checks, monitor performance, and keep your NetSuite ERP upgrade-ready.
Data Migration
We ensure secure, accurate, and smooth migration of business-critical data to NetSuite.
Customization & Development
We deliver tailored NetSuite solutions using deep business knowledge and proven development expertise.
Support
We provide ongoing, reliable support to keep NetSuite operating at peak efficiency.
Training
We deliver customized training, onsite, remote, or continuous, for faster adoption of NetSuite ERP.

NetSuite CRM

Sales Force Automation
    • Opportunity Management 
    • Quote Management 
    • Sales Forecasting 
    • Incentive Compensation Management 
    • Contract Renewals 
    • Intelligent Item Recommendations 
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Marketing Automation

     

    • Marketing Automation 
    • Campaign Management 
    • Landing Pages and Forms 
    • Lead Reporting and Analytics 
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Customer Service Management
    • Case Management 
    • Customer Portal 
    • Knowledge Management 
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Partner Relationship Management
    • Joint Selling 
    • Joint Demand Generation 
    • Sales Forecasting 
    • Partner
      Commissions and Royalties 
    • Knowledge Management and Sharing 
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Others
    • Mobile 
    • Customer Visibility 
    • Reporting and Analytics 
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How Much Does NetSuite ERP Cost?

Annual License Fee

Subscribe to NetSuite annually

Optional Modules

Add functionality tailored to industry and business needs

Number of Users

Scales with your workforce size

One-Time Implementation Fee

Setup, configuration, and deployment

Scalability

Easily add modules and users as your business grows

Cloud Advantage

Pay-as-you-grow flexibility ensures cost efficiency

Frequently Asked Questions

With NetSuite CRM, there is no need to worry about being disconnected from your financials, inventory, and order management systems, as these are all integrated. This gives your business a unified source of truth, providing the connectivity between disparate systems that standalone CRMs don’t offer. 

 

Absolutely, the system streamlines and automates B2C marketing and has integrated e-commerce functionality. Furthermore, advanced B2B sales cycles are supported, complete with partner management. 

Sales productivity is enhanced with the system’s automated lead routing, real-time sales forecasts, and the ability to access customer data from the field, all of which facilitate the closing of deals. 

Absolutely, NetSuite CRM collects and combines customer interaction records and unifies them. This includes email, web, mobile, and in-person touchpoints. 

Yes. You can customize NetSuite CRM to your unique sales stages, approval processes, workflows, and business rules with no need for custom development. 

Users experience increased sales productivity, improved conversion rates, and automated workflows that provide unified customer data for better customer retention. 

Grow smarter with NetSuite ERP—partner with experts for seamless success

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    Simplify your processes and grow your business.


  • SOFTCORE IT SOLUTIONS L.L.C
    Dubai : 1048, Tamani Arts, Business Bay, Dubai, UAE.

  • +971 528927828
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